Mango Solutions are recruiting a Medical Receptionist/Administrator for a healthcare organization.
Full training and support will be provided.
Previous experience working for a healthcare organization is desirable.
Monday - Friday, 37.5 hours a week.
Flexibility is required.
This role will be a mixture of both admin and receptionist duties, based mainly on reception whilst carrying out administrative tasks.
Key responsibilties include:
. Dealing with general enquiries in a courteous manner, both in person and over the telephone.
. Dealing with difficult patients in a calm manner and seeking management suuport if needed, both in person and over the phone.
. Assisting patients in an effective and effcient way when accessing appropriate service or healthcare professional.
. Ensuring an effcient reception service.
. Undertaking delegated tasks, and completing in a timely-manner.
. Dealing with patient complaints in line with procedure and policy.
. Booking appointments with clear retieval of appointment purpose.
Computer skills and knowledge of System One is essential.
6 months or above admin experience for GP/Healthcare organization is required.
Mango Solutions Recruitment Ltd are acting as the employment agency for this role.