Receptionist Administrator

Job Description

Mango Solutions are recruiting a Medical Receptionist/Administrator for a healthcare organization. 

Full training and support will be provided. 

Previous experience working for a healthcare organization is desirable. 

Monday - Friday, 37.5 hours a week. 

Flexibility is required. 

This role will be a mixture of both admin and receptionist duties, based mainly on reception whilst carrying out administrative tasks. 

Key responsibilties include: 

. Dealing with general enquiries in a courteous manner, both in person and over the telephone. 

. Dealing with difficult patients in a calm manner and seeking management suuport if needed, both in person and over the phone. 

. Assisting patients in an effective and effcient way when accessing appropriate service or healthcare professional. 

. Ensuring an effcient reception service. 

. Undertaking delegated tasks, and completing in a timely-manner. 

. Dealing with patient complaints in line with procedure and policy. 

. Booking appointments with clear retieval of appointment purpose. 

Computer skills and knowledge of System One is essential. 

6 months or above admin experience for GP/Healthcare organization is required. 

Mango Solutions Recruitment Ltd are acting as the employment agency for this role.