Facilities Attendant

Job Description

Mango Solutions Recruitment are currently recruiting for a Facilities Attendant  on behalf of our client based in Westminster.

Job summary: 

•To keep the area clean.
• To set up and clear seating for services and special events. 
•To move goods and furniture. 
•To work within the Visitor Experience team to promote outstanding, engaging visitor services.
• Uniform provided.


1. Daily cleaning of designated areas to include cleaning of floor, dusting/polishing of woodwork, vacuuming as necessary.
2. Set out seating for services and events to prescribed seating plan and time, and clear up after event.
3. Empty bins and remove litter and rubbish, offices and precincts.
4. Receive deliveries and carry them to their destination, e.g. tickets, leaflets, computers and furniture.
5. Assist at services/events by providing cleaning cover where required.
6. Assist with cleaning of toilets as and when required.
7. Behave and dress appropriately. Appropriate uniform will be provided, where applicable.
8. Carry out other similar tasks as may be assigned by the Facilities and Service Support Supervisors and Visitor Experience Managers.



1. Effective cleaning and manual handling lifting skills, including carrying heavy objects up stairs.
2. Knowledge of cleaning techniques and products is required.
3. Able to become quickly familiar with the geography of the work place.
4. Literacy and numeracy skills, to read instructions and seating plans and to count chairs.
5. Work according to instructions and guidance from the Facilities and Service Support Supervisors and Visitor Experience Managers.
6. Able to work effectively as part of a team.
7. Good communication skills, able to respond to visitors’ enquires and to refer visitors to other staff on the floor or site where necessary.


8. Previous experience of cleaning, manual handling and lifting and carrying tasks.

Personal Attributes:

9. Physical strength and stamina, able to stand and walk for long periods every day and being physically capable of lifting and carrying heavy objects.
10. Willing to be trained regarding the care and conservation of ancient monuments and surfaces within the site.
11. Maintaining a calm and friendly approach towards visitors at all times.


12. Work weekends and bank holidays when required.


13. Previous experience working as a cleaner and porter.
14. An interest in British history and/or an appreciation of heritage sites.

To apply for the Facilities Attendant job please email or call us.

Mango Solutions Recruitment are acting as the employment agency.